Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your use of GoPhrasing's language learning platform, including our website, mobile applications, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

Eligibility

• You must be at least 13 years old to use our Service
• Users under 18 must have parental or guardian consent
• You must have the legal capacity to enter into these Terms
• Educational institutions may have separate agreements

Account Registration

• You must provide accurate and complete information
• You are responsible for maintaining account security
• One account per person is allowed
• You must notify us of any unauthorized access

2. Description of Service

GoPhrasing provides an online language learning platform with the following features:

Core Services

• Step-by-step language learning courses
• Interactive quizzes and assessments
• AI-powered chatbot for conversation practice
• Educational video content and reels
• Progress tracking and personalized learning paths

Service Availability

• Services are available 24/7, subject to maintenance
• We may temporarily suspend services for updates
• Service quality may vary based on your location
• We reserve the right to modify or discontinue features

3. User Conduct and Responsibilities

As a user of GoPhrasing, you agree to use the Service responsibly and in accordance with these Terms:

Acceptable Use

• Use the Service for educational purposes only
• Respect other users and maintain appropriate behavior
• Follow all applicable laws and regulations
• Report any technical issues or concerns

Prohibited Activities

• Sharing account credentials with others
• Attempting to hack or compromise the Service
• Uploading malicious content or software
• Violating intellectual property rights
• Engaging in harassment or inappropriate behavior
• Using the Service for commercial purposes without permission

Content Standards

• User-generated content must be appropriate and educational
• No offensive, discriminatory, or harmful content
• Respect copyright and intellectual property rights
• We may remove content that violates our standards

4. Subscription and Payment Terms

GoPhrasing offers both free and premium subscription services:

Free Services

• Basic access to language learning content
• Limited course materials and features
• Standard customer support
• Ad-supported experience

Premium Subscriptions

• Full access to all courses and features
• Ad-free experience
• Priority customer support
• Advanced analytics and progress tracking
• Exclusive content and features

Payment Terms

• Subscriptions are billed in advance on a recurring basis
• Prices are subject to change with 30 days notice
• Payment is non-refundable except as required by law
• Failed payments may result in service suspension
• You may cancel your subscription at any time

5. Intellectual Property Rights

All content and materials on GoPhrasing are protected by intellectual property laws:

Our Rights

• GoPhrasing owns all intellectual property in the Service
• Course content, software, and design are our property
• Our trademarks and branding are protected
• We license content from third-party providers

Your Rights

• You retain ownership of your user-generated content
• You grant us a license to use your content on the platform
• You may use our content for personal learning only
• Commercial use requires written permission

Third-Party Content

• Some content is licensed from third parties
• We respect and protect third-party intellectual property
• Report any copyright violations to us
• We may remove content upon valid copyright claims

6. Privacy and Data Protection

Your privacy is important to us. Our data practices are governed by our Privacy Policy:

Data Collection

• We collect information necessary to provide our services
• Learning progress and preferences are tracked
• Technical data helps improve platform performance
• We do not sell your personal information

Data Security

• We implement industry-standard security measures
• Your data is encrypted in transit and at rest
• Regular security audits and updates are conducted
• We notify you of any security breaches

Data Sharing

• We share data only with your consent or as required by law
• Service providers are bound by confidentiality agreements
• Aggregated, anonymized data may be used for research
• You control your privacy settings and preferences

7. Limitation of Liability

GoPhrasing provides educational services with certain limitations:

Service Availability

• We strive for 99.9% uptime but cannot guarantee it
• Service may be interrupted for maintenance or updates
• We are not liable for temporary service disruptions
• Force majeure events may affect service delivery

Learning Outcomes

• We provide quality educational content and tools
• Individual learning results may vary
• We do not guarantee specific proficiency levels
• Success depends on your effort and commitment

Liability Limits

• Our total liability is limited to your subscription fees
• We are not liable for indirect or consequential damages
• Some jurisdictions do not allow liability limitations
• Your rights under consumer protection laws are preserved

8. Termination and Account Closure

You may terminate your account or we may suspend services under certain circumstances:

Account Termination

• You may close your account at any time
• Termination takes effect immediately
• Unused subscription time is not refundable
• Your data will be deleted within 30 days

Service Suspension

• We may suspend services for Terms violations
• Repeated violations may result in permanent suspension
• We will provide notice and opportunity to appeal
• Serious violations may result in immediate termination

Post-Termination

• Access to the Service will be immediately revoked
• You may request a copy of your data before deletion
• Some data may be retained for legal compliance
• You may create a new account after addressing violations

9. Dispute Resolution

We prefer to resolve disputes amicably and efficiently:

Informal Resolution

• Contact our customer support team first
• We will attempt to resolve issues within 30 days
• Document all communications and attempts
• Many disputes can be resolved through discussion

Formal Dispute Resolution

• If informal resolution fails, mediation may be required
• Arbitration may be used for certain disputes
• Small claims court is available for eligible claims
• Class action lawsuits are not permitted

Governing Law

• These Terms are governed by the laws of [Jurisdiction]
• Disputes will be resolved in [Jurisdiction] courts
• International users may have additional rights
• Consumer protection laws may override certain terms

10. Changes to Terms

We may update these Terms from time to time:

Modification Process

• We will provide 30 days notice of material changes
• Minor changes may be made without notice
• Changes will be posted on our website
• Email notifications will be sent for significant changes

Your Options

• Continue using the Service (acceptance of new terms)
• Close your account if you disagree with changes
• Contact us with questions about modifications
• Previous terms apply to disputes arising before changes

Effective Date

• New terms become effective on the specified date
• Continued use constitutes acceptance
• We will clearly indicate the effective date
• Previous versions will be archived for reference