Last Updated: August 24, 2025
1. Information We Collect
GoPhrasing collects information to provide better language learning experiences and improve our services. We collect the following types of information:
Personal Information
- Name and email address when you create an account
- Profile information such as language preferences and learning goals
- Payment information for subscription services
- Communication preferences and settings
Usage Information
- Learning progress and course completion data
- Quiz scores and performance metrics
- Features used and interaction patterns
- Device information and browser type
Technical Information
- IP address and location data
- Cookies and similar tracking technologies
- App usage analytics and crash reports
- Network and device performance data
2. How We Use Your Information
We use the collected information for the following purposes:
Service Provision
- Creating and managing your account
- Providing personalized language learning content
- Tracking your progress and achievements
- Delivering course materials and updates
Service Improvement
- Analyzing usage patterns to improve our platform
- Developing new features and content
- Optimizing user experience and performance
- Conducting research and analytics
Communication
- Sending important service updates and notifications
- Providing customer support and assistance
- Sharing educational content and tips
- Marketing communications (with your consent)
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
- Payment processors for subscription billing
- Cloud hosting and infrastructure services
- Analytics and performance monitoring tools
- Customer support and communication platforms
Legal Requirements
- Compliance with applicable laws and regulations
- Response to legal requests and court orders
- Protection of our rights and property
- Prevention of fraud and security threats
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such changes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Security Measures
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication systems
- Employee training on data protection practices
Data Retention
- We retain your information for as long as your account is active
- Account data is deleted upon account closure
- Usage analytics may be retained in anonymized form
- Legal requirements may require longer retention periods
5. Your Rights and Choices
You have certain rights regarding your personal information:
Access and Control
- View and update your profile information
- Download your learning data and progress
- Delete your account and associated data
- Opt-out of marketing communications
Data Portability
- Request a copy of your personal information
- Transfer your data to another service
- Export your learning progress and achievements
Privacy Settings
- Control visibility of your profile and progress
- Manage notification preferences
- Adjust data sharing settings
- Set learning privacy levels
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Essential Cookies
- Authentication and session management
- Security and fraud prevention
- Basic functionality and preferences
Analytics Cookies
- Understanding how you use our platform
- Improving features and performance
- Personalizing content and recommendations
Marketing Cookies
- Delivering relevant advertisements
- Measuring campaign effectiveness
- Social media integration features
You can control cookie preferences through your browser settings or our privacy dashboard.
7. International Data Transfers
Your information may be processed in countries other than your own:
Data Processing Locations
- Primary servers located in the United States
- Backup and disaster recovery systems
- Third-party service provider locations
- Compliance with international data protection laws
Data Protection Standards
- Adherence to GDPR and other privacy regulations
- Standard contractual clauses for data transfers
- Adequacy decisions and certifications
- Regular compliance audits and assessments
8. Children's Privacy
Our services are not intended for children under 13 years of age:
Age Restrictions
- We do not knowingly collect information from children under 13
- Parental consent required for users 13-17 years old
- Educational institution accounts may have different requirements
- Immediate deletion of underage accounts upon discovery
Parental Controls
- Parental dashboard for monitoring and control
- Content filtering and safety features
- Progress reporting to parents and educators
- Safe learning environment for young users
9. Changes to This Policy
We may update this privacy policy from time to time:
Notification Process
- Email notifications for significant changes
- In-app notifications and banners
- Updated policy posted on our website
- Effective date clearly indicated
Your Rights
- Review changes before they take effect
- Opt-out of new data processing activities
- Close your account if you disagree with changes
- Contact us with questions about updates